Privacy policy

Privacy Policy and Consents

Table of Contents
1. objective and responsible body
2. basic information on data processing
3. processing of personal data
4. collection of access data
5. cookies & range measurement
6th Facebook Social Plugins
7. Facebook Remarketing
8. twitter buttons
9. pinterest buttons
10. +1 button from Google+
11th Newsletter
12. integration of third-party services and content
13. rights of users and deletion
14 Changes to the Privacy Policy

1. objective and responsible body

This data protection declaration explains the type, scope and purpose of the processing (including the collection, processing and use and obtaining of consents) of personal data within our online offer and the websites, functions and contents associated with it (hereinafter jointly referred to as “online offer” or “website”). This privacy policy applies regardless of the domains, systems, platforms and devices (e.g. desktop or mobile) on which the online offer is executed.

The provider of the online offer and the body responsible for data protection is ManduTrap, Bürknerstr.1, 12047 Berlin (hereinafter referred to as “provider”, “we” or “us”). For the contact possibilities we refer to our imprint

The term “user” includes all customers and visitors to our online offering. The terms used, such as “user”, are to be understood as gender-neutral.

2. basic information on data processing

We process personal user data only in compliance with the relevant data protection regulations in accordance with the requirements of data economy and data avoidance. This means that the user’s data will only be processed if there is a legal permission, in particular if the data is required for the provision of our contractual services and online services or is prescribed by law or if there is a consent.

We take organizational, contractual and technical security measures in accordance with the state of the art in order to ensure that the regulations of data protection laws are observed and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

If content, tools or other means from other providers (hereinafter jointly referred to as “third-party providers”) are used within the scope of this data protection declaration and their named registered office is abroad, it is to be assumed that data is transferred to the countries in which the third-party providers have their registered office. Data is transferred to third countries either on the basis of a legal permit, user consent or special contractual clauses that guarantee the data security required by law.

3. processing of personal data

In addition to the use expressly stated in this data protection declaration, the personal data will be processed for the following purposes on the basis of legal permits or user consents:
– The provision, execution, maintenance, optimization and safeguarding of our services and user benefits;
– Ensuring effective customer service and technical support.

We only transfer user data to third parties if this is necessary for billing purposes (e.g. to a payment service provider) or for other purposes if these are necessary to fulfil our contractual obligations towards the users (e.g. address notification to suppliers).

When contacting us (via contact form or email), the user’s details are stored for the purpose of processing the enquiry and in the event that follow-up questions arise.
Personal data will be deleted as long as they have fulfilled their intended purpose and there is no obligation to store them.

4. collection of access data

We collect data about every access to the server on which this service is located (so-called server log files). Access data includes the name of the accessed website, file, date and time of access, transferred data volume, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

We use the log data without assignment to the user or other profiling according to the legal regulations only for statistical evaluations for the purpose of operation, security and optimization of our online offer. However, we reserve the right to check the log data subsequently if there is a justified suspicion of illegal use based on concrete evidence.

5. cookies & range measurement

Cookies are information that is transferred from our web server or third party web servers to the user’s web browser and stored there for later retrieval. Users will be informed about the use of cookies in the context of pseudonymous range measurement within the scope of this data protection declaration.

The viewing of this online offer is also possible under exclusion of cookies. If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

It is possible to manage many corporate online ad cookies via the US site http://www.aboutads.info/choices or the EU site http://www.youronlinechoices.com/uk/your-ad-choices/

6th Facebook Social Plugins

Our website uses social plugins (“plugins”) from the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The plugins can be recognized by one of the Facebook logos (white “f” on blue tile, the terms “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of Facebook Social Plugins can be viewed here: https://developers.facebook.com/docs/plugins/.

When a user calls up a function of this online offer that contains such a plugin, his device establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user’s device and integrated into the online offer. The processed data can be used to create user profiles. We therefore have no influence on the amount of data Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge.

By integrating the plugins, Facebook receives information that a user has called up the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When users interact with the plugins, such as pressing the Like button or posting a comment, the information is sent directly from your device to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to obtain and store their IP address. According to Facebook, only an anonymized IP address is stored in Germany.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options for the protection of users’ privacy, can be found in Facebook’s data protection information: https://www.facebook.com/about/privacy/.

If a user is a Facebook member and does not want Facebook to collect data about him via this online offer and link it to his membership data stored on Facebook, he must log out of Facebook before using our online offer and delete his cookies. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

7. Facebook Remarketing

Our online offer uses so-called “Facebook pixels” of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). With the help of the Facebook pixel, Facebook is able to determine the visitors of our offer as a target group for the presentation of advertisements, so-called “Facebook ads”. Accordingly, we use the Facebook pixel to display the Facebook ads we post only to Facebook users who have shown an interest in our website. This means that with the help of the Facebook pixel we want to make sure that our Facebook ads correspond to the potential interest of the users and are not annoying. The Facebook pixel also helps us track the effectiveness of Facebook ads for statistical and market research purposes by showing whether users have been redirected to our site after clicking on a Facebook ad.

The Facebook pixel is integrated directly by Facebook when you visit our website and can store a so-called cookie, i.e. a small file, on your device. If you then log in to Facebook or visit Facebook when logged in, the visit to our site will be recorded in your profile. The data collected about you is anonymous to us, so it does not provide us with any information about the identity of the user. However, Facebook stores and processes the data so that a connection to the respective user profile is possible. Facebook processes the data in accordance with Facebook’s Data Usage Policy. Accordingly, you can find more information about how the remarketing pixel works and how Facebook ads are displayed in general in the Facebook Data Usage Policy: https://www.facebook.com/policy.php.

You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To do so, you can visit the page set up by Facebook and follow the instructions on settings for usage-based advertising: https://www.facebook.com/settings?tab=ads or the contradiction via the US page http://www.aboutads.info/choices/ or the EU page http://www.youronlinechoices.com/erklären. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.

8. twitter buttons

We use the Twitter service buttons. These buttons are provided by Twitter Inc, 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. They are recognizable by terms such as “Twitter” or “sequence” or connected with a stylized blue bird. With the help of the buttons it is possible to share a contribution or website of this online offer on Twitter or to follow the provider on Twitter.

When a user calls up a website of this online offer that contains such a button, his browser establishes a direct connection to the Twitter servers. The content of the Twitter button is transmitted directly from Twitter to the user’s browser. We therefore have no influence on the amount of data Twitter collects with the help of this plugin and inform users according to our level of knowledge. After this only the IP address of the user the URL of the respective web page is transmitted with the purchase of the button, but not for other purposes, than the representation of the button, used.
Further information can be found in Twitter’s privacy policy at http://twitter.com/privacy.

9. pinterest buttons

We use the buttons (“Pin It”) of the Pinterest service, http://pinterest.com. With the help of the buttons it is possible for users to share our articles or websites on their “Pinterest Boards”.
When a user accesses a website that contains a “Pin It” button, his browser establishes a direct connection to Pinterest’s servers. Pinterest transmits the content of the “Pin It” button directly to the user’s browser. We therefore have no influence on the amount of data that Pinterest collects using the “Pin It” button and inform users according to our level of knowledge. After this, only the user’s IP address and the URL of the respective website are transmitted, but are only used for the purposes of displaying the “Pin It” button and for sharing the content.

For more information, please see Pinterest’s privacy policy at http://pinterest.com/about/privacy/.

10. google+

We use the buttons of the social network Google+ (e.g. “+1” button), which is operated by Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).
When a user accesses a website of this online offer that contains such a button, the browser establishes a direct connection to Google’s servers. The content of the buttons is transmitted by Google directly to its browser and integrated into the website. The provider therefore has no influence on the extent of the data that Google collects with the buttons.

According to Google, no personal data is collected without a click on the button. Only with logged in members of Google+, such data, among other things the IP address, are raised and processed.
Further information on the processing of your data by Google can be found on the overview page: https://www.google.com/policies/technologies/ads/, Google’s data protection declaration can be accessed at https://www.google.com/policies/privacy/

If you wish to object to the collection by Google marketing services, you can use the setting and opt-out options provided by Google: http://www.google.com/ads/preferences/.

Statistical data collection and analysis – The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from the mail order company’s server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected. This information is used to technically improve the services based on the technical data or the target groups and their reading behaviour based on their retrieval locations (which can be determined using the IP address) or access times. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is not our intention, nor that of the shipping service provider, to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our contents to them or to send different contents according to the interests of our users.

Cancellation/Revocation – You can cancel the receipt of our newsletter at any time, i.e. revoke your consent. At the same time, your consents to their dispatch by the shipping service provider and the statistical analyses expire. A separate revocation of the dispatch by the dispatch service provider or the statistical evaluation is unfortunately not possible. You will find a link to cancel the newsletter at the end of each newsletter.

12. integration of third-party services and content

It can happen that within our online offer contents or services of third providers, such as city maps or fonts of other websites are integrated. The integration of third-party providers’ content always requires that the third-party providers perceive the IP address of the users, as they would not be able to send the content to the users’ browser without the IP address. The IP address is therefore required for the display of this content. Furthermore, the providers of the third-party content can set their own cookies and process the user’s data for their own purposes. The processed data can be used to create user profiles. We will use this content in a data-saving and data-avoiding manner as far as possible and select reliable third-party providers with regard to data security.

The following presentation provides an overview of third-party providers and their contents, together with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, possibilities of objection (so-called opt-out):

– Maps of the service “Google Maps” of the third party provider Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

– Videos from the YouTube platform of third-party provider Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.

13. rights of users and deletion of data

Users have the right, upon request and free of charge, to receive information about the personal data that we have stored about them.
In addition, users have the right to correct inaccurate data, revoke consent, block and delete their personal data and, in the event that unlawful data processing is assumed, to file a complaint with the competent supervisory authority.

The data stored by us will be deleted as soon as it is no longer required for its intended purpose and there are no legal obligations to keep it in safekeeping.

14 Changes to the Privacy Policy

We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service or data processing. However, this only applies with regard to declarations on data processing. If user consents are required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the users’ consent.
Users are asked to inform themselves regularly about the contents of the data protection declaration.

Status: 20.7.2018